☎ CALL US011 465 6914
COMPLETE CARE DIRECTORY

OUR 6 CORE SERVICE AREAS

Click any service below to explore detailed medical protocols, preparation requirements, and what to expect.

WALK-IN ACCESS
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Routine Veterinary Care

Everyday wellness examinations, preventative vaccines, and parasite control for cats and dogs at every life stage.

  • Walk-in consultations during consulting hours
  • Puppy, kitten, and annual adult booster vaccines
  • Tick, flea, deworming & Spirocerca lupi control
  • Microchipping & travel health certificates
EXPLORE ROUTINE CARE β†’
BOOKING REQUIRED
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Surgery & Sterilisation

Modern surgical theatre, pre-anaesthetic assessment, continuous vital monitoring, and compassionate pain recovery.

  • Spaying & neutering procedures
  • Soft-tissue & mass removal surgeries
  • Pre-operative bloodwork & fasting guidelines
  • Monitored recovery & tailored pain protocols
EXPLORE SURGERY & AFTERCARE β†’
WEEKDAY BOOKINGS
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Grooming Parlour

Professional bathing, coat care, breed trimming, and medicated dermatological washes in a calm, caring environment.

  • Cleansing & veterinary medicated baths
  • Coat de-shedding, brushing, and styling
  • Nail clipping, paw tidy, and ear hygiene
  • Gentle handling for anxious companions
EXPLORE GROOMING SERVICES β†’
ADVANCE BOOKING
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Kenneling & Boarding

Safe, clean overnight accommodation with attentive daily care, individual exercise, and clinical supervision while you are away.

  • Secure, hygienic indoor/outdoor accommodation
  • Strict vaccination & tick/flea entry standards
  • Daily feeding, hydration, and medication routines
  • Separate housing areas for dogs and cats
EXPLORE KENNELLING DETAILS β†’
VET CONSULTATION
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Alternative Remedies

Evidence-informed veterinary homeopathy and acupuncture offered alongside conventional treatment plans.

  • Veterinary acupuncture for arthritis & mobility
  • Homeopathic support for chronic conditions
  • Individual constitutional assessment
  • Integrated with conventional medical science
EXPLORE ALTERNATIVE CARE β†’
PROGRAMME ENROLMENT
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Puppy Socialisation

Structured, positive early exposure classes designed to build confidence, resilience, and calm manners in young puppies.

  • Supervised, safe puppy-to-puppy interactions
  • Desensitisation to handling, sounds, and vet tools
  • Positive reinforcement training foundation
  • Owner guidance on mouthing, potty & boundaries
EXPLORE PUPPY CLASSES β†’
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Consultation & Diagnostics Photographs of calm examination rooms and modern clinical equipment.
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Grooming & Wellness Grooming parlour showing relaxed pets being washed and gently dried.
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Socialisation & Boarding Joyful puppies in supervised play and clean, comfortable kennel suites.
PRACTICAL ACCESS GUIDELINES

HOW OUR SERVICES OPERATE

To keep visits smooth, here is how each service is scheduled and accessed at Palm Gardens.

Service Access Type Operating Times Preparation Required
Routine Consultations Walk-in (First-come, first-served) Mon–Fri: 08:00–11:00 & 15:30–18:00
Sat: 09:00–13:00 | Sun: 09:00–11:00
Bring existing vaccination cards and medical history.
Surgery & Sterilisation Advance Booking Weekdays by appointment Mandatory overnight fast (no food after 20:00). Morning drop-off 07:30–08:30.
Grooming Parlour Advance Booking Weekdays (Monday to Friday) Current vaccinations required. Morning drop-off arranged when booking.
Boarding Kennels Advance Booking Year-round (Peak holiday reservations essential) Up-to-date core vaccines + Kennel Cough (Bordetella). Pack food & medications.
Alternative Remedies By Consultation During consulting hours or dedicated appointments Comprehensive history of chronic symptoms and current medications.
Puppy Socialisation Enrolment Required Scheduled weekly group sessions Puppies between 8–16 weeks with initial vaccination course started.
Pet Food & Dispensary Open All Day (No consult fee) Continuous throughout full clinic operating hours WhatsApp order ahead for quick collection.

Need Pet Food, Repeat Medications, or Supplements?

Our in-clinic shop is open all day for pet nutrition and pharmacy collections. No consultation fee or appointment required β€” simply stop by or order ahead via WhatsApp.

πŸ›’ BROWSE IN-CLINIC SHOP 🟒 WHATSAPP: 074 837 6268

QUESTIONS ABOUT ANY OF OUR SERVICES?

Our friendly veterinary reception team is ready to answer your questions and assist with bookings.