โ˜Ž CALL US011 465 6914

๐Ÿ•˜ Veterinary Consulting Hours

Consultations operate on a walk-in, first-come, first-served basis during the following hours โ€” no appointment necessary:

Monday โ€“ Friday
Morning Session
08:00 โ€“ 11:00
Monday โ€“ Friday
Afternoon Session
15:30 โ€“ 18:00
Saturday
Weekend Morning
09:00 โ€“ 13:00
Sunday & Public Holidays
Surcharge Applies
09:00 โ€“ 11:00
๐Ÿพ Walk-In Access vs. Advance Bookings:
โ€ข Routine Consultations: First-come, first-served during consulting hours. No appointment needed.
โ€ข Surgery, Grooming & Kennelling: Advance booking is required.
โ€ข Emergency Cases: Critical, life-threatening cases are triaged and attended to immediately.
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Open All Day for Pet Food & Script Refills

You do not need to wait for consulting hours to buy pet food, dewormers, tick and flea preventatives, or collect authorized prescription refills.

Our reception counter is open continuously throughout the working day. Simply walk in or order ahead via WhatsApp for swift curbside packaging.

๐ŸŸข WhatsApp Repeat Script Order
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Image Placeholder โ€” Clinic Reception Welcoming photograph of the clinic entrance, reception area, or friendly exterior at 1 Granite Road, Witkoppen.
HELPFUL VISITATION TIPS

BEFORE YOU VISIT THE CLINIC

A few quick tips to make your visit safe, smooth, and stress-free for both your pet and others in reception.

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Dogs on Leash

Please ensure all dogs are securely leashed before exiting your vehicle. Even friendly dogs can feel anxious around unwell animals.

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Cats in Carriers

Cats and small pets must be brought in a secure, enclosed travel carrier with a towel or blanket inside to prevent panic escapes.

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Medical Records

If visiting us for the first time, bring your petโ€™s existing vaccination booklet, microchip number, and names of previous medications.

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Arrival Window

Please arrive at least 20 minutes before the end of consulting hours so our vets can conduct a thorough, unhurried assessment.

EMERGENCY OUTSIDE CLINIC HOURS?

If your pet experiences a severe, life-threatening emergency when Palm Gardens is closed (late night or after hours), please proceed immediately to the nearest 24-hour regional veterinary emergency trauma hospital.

โ˜Ž Call Clinic Line First: 011 465 6914

HAVE A QUESTION BEFORE COMING IN?

Our friendly reception team is ready to assist you during business hours.